Processes Simplified: How Our Automations Transformed O’Neill & Brennan Security
O’Neill & Brennan Security, a forward thinking company in the construction security space, faced several challenges when it came to day-to-day operations and scaling up. Prior to speaking with us, their team spent countless hours on time-consuming manual processes for scheduling and checking compliance. By joining forces with Guardhouse, we were able to completely transform O’Neill & Brennan’s operations, streamlining work processes and giving the team more time in their day.
The Client
O’Neill & Brennan Security was established in 1990 as a dedicated recruitment and logistics solutions business to the construction industry in the UK. With 14 offices across the country, they’re able to service all of their clients with integrated, innovative security solutions based on their needs. O’Neill & Brennan specialise in security matters like Security Manned Guarding, Security Dog Patrol Service, Face Recognition, and Crane Safety & Protection.
O’Neill & Brennan Security’s Challenges
The most pressing challenge that led O’Neill & Brennan to Guardhouse was their struggle with scheduling for large sites in advance. Manual scheduling processes meant hours upon hours were spent scheduling guards and checking that all accreditations were up to date for compliance. O’Neill & Brennan also expressed regret that such time-consuming admin processes meant they had less time to spend speaking directly to clients and building up those relationships – an area they wanted to devote more attention to.
The Solution
With the implementation of Guardhouse’s automation software, O’Neill & Brennan have seen huge improvements in business operations. From automated scheduling and offering shifts, to leave records and Digital Occurrence Logs, Guardhouse has completely revolutionised their business by doing away with the need for complicated manual processes.
These automations extend to compliance checking, with all SIA licenses now on their system and able to be run through the SIA database automatically – ensuring their guards are always compliant before they can be scheduled. The impact of automating these processes has been enormous.
“Implementing Guardhouse’s automations has dramatically cut down the time we need to spend on admin. Our team has more time for speaking directly to the clients now, which was always our goal.”
The Results
Overall, O’Neill & Brennan Security has been thrilled with the changes Guardhouse has brought about for their business. The automated DOLs across all of their sites instead of manual DOLs has saved them time and money, and has increased efficiency. It’s also helped them align closer with their sustainability goals, reducing the need for print outs and having to drive around to manually hand them out to staff.
Having Guardhouse has allowed O’Neill & Brennan to scale up quickly with ease, with all the extra visibility and control they now have over their larger sites.
“Our experience with Guardhouse has been entirely positive. We’ve had no issues, but even with little things there’s been a quick response to help us out. I’d definitely recommend them to others in the industry – and have done so already!”
In the end, Guardhouse was a key component to O’Neill & Brennan’s operational transformation. From simplifying time-consuming processes with our automations to giving their team more time to focus on clients, their business is now set to go from strength to strength as they continue to grow.
